It should be noted that most of PGO’s activities are not subject to privacy law. The federal Personal Information Protection and Electronic Documents Act ("PIPEDA"), being the privacy law applicable to the private sector in Ontario, applies to the collection, use and disclosure of personal information in the course of commercial activities. Since the core activities of PGO are not commercial in nature, PIPEDA does not apply to most of our activities.Types of information we collect
We gather personal information from individuals in person, over the phone, by correspondence via mail or email, or online (e.g. profile updates, downloadable and fillable forms or applications). The types of information we collect depends on whether or not an individual is a member of PGO. The personal information we may collect includes name and contact information (where not business information), driver’s license, birth certificate, comments or questions about our organization, and financial information required to purchase our goods and services (e.g., continuing education courses, stamps and seals), including credit card information.
The public areas of PGO's website can be visited without providing any personal information. Personal information is only collected if visitors voluntarily choose to provide personal information. We need to validate the identities of visitors to the non-public areas of our website where access is restricted to members or students.
We collect personal information for regulatory purpose including information related to whether an applicant for registration or a certificate meets the registration / certification requirements, information related to complaints or other investigations of the conduct, negligence or competence of members and certificate holders, information to monitor compliance by members and certificate holders with agreements or orders relating to their conduct, negligence or competence, information to hold hearings about the conduct, negligence or competence of members and certificate holders, information related to the continuing professional development of members and certificate holders, information related to the reinstatement of former members and certificate holders, information that is posted on our public register and directories, and other information necessary to administer and enforce the Professional Geoscientists Act.
We also collect personal information about employers, colleagues and clients of members and certificate holders to the extent that they are relevant to the PGO’s regulatory activities (e.g., as witnesses in a complaint or other investigation).
We may collect personal information including but not limited to date of birth, gender, languages spoken, language preference, place of residence, course enrolment information, fulfilment of program requirements and results of examinations, record of academic and professional accomplishments outside PGO, and particulars of current and previous employment, education, professional development, and volunteer activities of applicants for registration / certification and members and certificate holders.
For members engaged in public practice as a sole proprietor, partner or shareholder of a firm or professional corporation, we may collect further information such as business name, names of partners, shareholder information, preferred areas of practice, position codes, practice review results, and professional liability insurance information. As well, we may collect demographic information such as zip/postal code, preferences and interests.How we use personal information
PGO primarily uses personal information to carry out our regulatory activities such as registration, complaints, investigations and discipline, promote high quality practice, operate the public register, and prevent illegal practice or the misleading of the public.
PGO also uses the personal information (and/or professional information) that we collect to confirm an individual's identity, to respond to inquiries or comments, to send important notices about the profession, to fulfil legal and regulatory requirements, to protect the public from unauthorized use of PGO designations, to carry out our business activities and generally to provide individuals with the products and services they request.
PGO also uses the personal information you provide to process financial transactions (including membership fees, and purchases of products or services), to process program transactions (including applications, event registrations, continuing professional development reporting, practice registration, course enrolment, seminar enrolment, academic results processing, and transcript distribution), to communicate information or materials we are required to communicate by law or regulation (including notice of annual meetings), and to maintain the registers of members and certificate of authorization holders that we are required to maintain for public perusal.
Subject to obtaining consent, we may use personal information (and/or professional information) to provide you with tailored communications (including information about products or services available for purchase, notices of professional development, volunteer opportunities, speaking engagements, or participation in special interest groups) that we believe will be of interest.
We may conduct surveys. If you choose to participate in such surveys, we will use the information you provide to better understand your professional profile, your needs, and the needs of users of geoscience services. We may use the information to improve our products and services.
If you do not wish to receive promotional communications from PGO, you may withdraw your consent to receive these communications at any time by contacting PGO at email@example.com or by mail to the address indicated below.Sharing personal information
From time to time, PGO may disclose the personal information of members and students to the PGO’s regulators and to other regulators including regulators of professional geoscientists in other jurisdictions. Such disclosure is made: to permit these bodies to register and certify members and certificate holders and conduct regulatory audits; to facilitate inter-regional mobility of members and certificate holders; for the operation of academic programs, the provision of products or services and the maintenance of membership; and to communicate information or materials required by law or regulation.
As part of PGO operations, the association may share certain membership information to third-party service providers for purposes of carrying out its internal operations.
For members, PGO may also disclose your personal information to government entities to advocate on behalf of the public interest or as otherwise may be required or requested by them. PGO is required by its governing legislation to maintain registers of members and companies with Certificates of Authorization and to make these registers open to examination by the public PGO’s head office during normal office hours. PGO is also required by legislation to maintain a public register containing each member's name and business contact information, which is available to the public.Your consent
There are circumstances established at law under which PGO may collect, use or disclose your personal information without obtaining your consent, for example: (i) to collect a debt owed to us, (ii) to establish and maintain the registers of Members, (iii) to meet government tax reporting requirements, (iv) to carry out our regulatory activities and responsibilities as mention above (including those relating to member discipline), and (v) to comply with an order made by a court.Refusal and withdrawal of consent
Where your consent is required, you may refuse or withdraw your consent to the collection, use and disclosure of your personal information. You should be aware that your choice to refuse or withdraw consent may negatively affect your ability to meet PGO requirements, or PGO's ability to provide you with certain products or services. If you would like information about the effect, if any, of refusing or withdrawing your consent, you may contact our Privacy Officer at the address indicated below.Retention and disposal of personal information
PGO keeps personal information for as long as it is necessary for the purposes for which it was collected. Accordingly, we may retain personal information for different lengths of time, depending on the nature of the personal information and the purposes for which it was provided to us. We dispose of personal information in a manner that ensures the continued security of the information.Security safeguards
PGO takes steps to protect your personal information against unauthorized access, disclosure, inappropriate alteration and misuse. PGO uses technological safeguards such as encrypted passwords, secure socket layer (SSL) and at least 128-bit encryption technologies. Given that electronically transmitted data is not 100% secure, we make no warranties as to the security of any information you submit electronically, which you do at your own risk.Access and correction of personal information
PGO takes steps to ensure that the personal information it collects, uses or discloses is accurate. If you wish to access, correct or update your personal information in PGO’s records, you may contact our office at the address indicated below. Some information may not be accessed, such as information that contains personal information of others, where PGO’s regulatory activities would be impaired (e.g., a pending investigation), or where the information is otherwise protected under the law. You may also access, correct or update some of your personal information online by following the links on our website. There are some circumstances in which PGO cannot correct information that may be inaccurate such as where the accuracy of the proposed correction is in dispute or where there is an important regulatory purpose in maintaining the original information in its files (e.g., information obtained in an investigation).
Members and students have a responsibility to maintain current contact information with PGO.Cookies, IP addresses, and links to other websites
PGO’s website logs IP addresses, but not the email addresses, of visitors. This real time information is aggregated, logged, and used to measure statistical information about usage of the site, including the total number of visits, page errors, average time spent on the site, and pages viewed, both in real-time, and within a certain historical time frame. PGO uses this aggregated information to measure the use of our website and to improve its content and
You may choose to restrict the collection or use of your personal information by emailing us at firstname.lastname@example.org.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at email@example.com. We will promptly correct any information found to be incorrect subject to the exceptions discussed above.
If you have any questions, concerns or complaints about PGO’s privacy and information practices, contact our
Privacy Officer by email at firstname.lastname@example.org or by mail at PGO, Suite 1100, 25 Adelaide Street East, Toronto, ON M5C 3A1.
You may also contact the Information and Privacy Commissioner to the extent that the personal information is collected,
used or disclosed in the course of a commercial activity.